ARMANI GOLD · CUSTOMER CARE
How can we help?
Find answers to the questions we hear most often, from choosing your jewelry to caring for it once it is yours.
Explore the FAQs
GOOD TO KNOW
Frequently asked questions.
Browse by topic and open any question for the details. If you need something more specific, our team is here to help.
Shopping & orders
Where can I see ARMANI GOLD jewelry in person?
Visit our store at 1101 Melbourne Rd, Hurst, TX 76053, United States. Our team can help you explore the collection and find a piece that feels right for you.
Get directionsCan you help me choose a piece?
Of course. Tell us what you are looking for, your preferred style, and the occasion. You can reach our team online or visit the store for personal help.
Contact usWhere can I check my order?
Use the order tracking page for your latest order information. If you need more help, contact us with your order number.
Track an orderCheckout & customization
Which payment methods can I use?
The available payment methods appear at checkout. Review the options there before placing your order.
Can I choose a metal color or diamond?
When a piece has choices available, its product page shows the metal colors, diamond details, sizes, and other options you can select. Options vary by piece.
Can I change or cancel an order?
Please contact us as soon as possible with your order number. We will check the order status and let you know what changes are possible.
Ask our teamDelivery & returns
How much does shipping cost?
The delivery methods, charges, and estimates available for your address are shown at checkout before you place an order.
What is your return policy?
Most eligible items may be returned or exchanged within 30 days of delivery. Condition and item exclusions apply, so please read the full policy before sending anything back.
Read returns & replacementsHow do I start a return or replacement?
Contact us with your order number, the item, and the reason. Include photos if it arrived damaged or incorrect. Please wait for our instructions before shipping the piece.
Start a requestJewelry & care
How do I find my ring size?
For the best fit, have your finger measured at a jewelry store. Our team can also help you review the sizes available for a particular ring.
How should I care for my jewelry?
Store pieces separately in a dry place and clean them gently with a soft cloth. Care can vary by metal and stone, so contact us before using a chemical cleaner on a specific piece.
I still have a question. How can I reach you?
Visit us at 1101 Melbourne Rd, Hurst, TX 76053, United States, call +1 817-282-8786, or send us a message through the contact page.
Contact ARMANI GOLD